Western Governors University (WGU) BUS2301 C483 Principles of Management Practice Exam

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What does the term 'employee empowerment' refer to?

Granting employees authority to make decisions

Employee empowerment refers to the process of giving employees the authority, confidence, and resources to make decisions that affect their work and improve organizational outcomes. This concept is built on the idea that when employees are empowered, they are more engaged, take initiative, and contribute positively to the company’s goals. Empowerment fosters a culture of trust and responsibility, enabling employees to act independently and make choices that benefit both themselves and the organization.

Granting decision-making authority is essential because it allows employees to respond effectively to challenges and opportunities in real time. This autonomy leads to increased job satisfaction, a sense of ownership over their work, and enhanced motivation. It encourages a proactive approach, where employees are more likely to take the initiative and innovate within their roles.

Regarding the other options, while providing tools and resources can facilitate employee performance (related but distinct from empowerment), simply having tools does not equate to empowering employees. Changing roles frequently may not support stability or mastery in a job, and reducing responsibilities generally undermines the concept of empowerment, which is about enhancing employees' abilities and roles rather than diminishing them.

Providing employees more tools

Changing employee roles frequently

Reducing employee responsibilities

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